Username/Password: “Your JHED ID”/”Your JHED password”.Once the app is installed, the settings are:
Close the window and when you go back to the m圜loud website the Citrix Receiver will act as a pass-through to the server.įor mobile devices you can get the Citrix Receiver app from the app store associated to your device.
#CHANGE USER INFO CITRIX RECEIVER FOR MAC INSTALL#
After install is complete, a new window may pop up asking you to add an account do not enter any information in this box. Once you are done installing the Receiver it is recommended to restart your browser and go back to mycloud.jh.edu. Check the box to agree with the license agreement then click the install button as seen to the right.ĭepending on your device and operating system, the installer will be downloaded directly or it may open a new window directly to the Citrix download section. You will need to install the Citrix Receiver upon your very first visit. Click “Save MyProfile” and try to log into m圜loud again.Click the drop down and choose Homewood campus.Scroll to the very bottom of the page and find the Primary Campus section.
Click your name in the upper right corner, then click on “My Profile”.The Helpdesk support is available 24×7.įor online students having an issue logging in, you may need to change your primary campus in your portal page: Please direct all questions/problems regarding the myIT Login Code to the Helpdesk (410-516-HELP) or log into the myJH Portal and click on the “Helpdesk” icon. Please note: The Johns Hopkins myIT Login Code is not managed by Student Affairs personnel. If you have not previously used the myIT Login Code, please follow these instructions before connecting to m圜loud. You can access m圜loud from both on campus (either hard wired or wireless) or off-campus as long as you have a reliable wireless or wired network connection.If you are off campus, you will be prompted to enter your myIT Login Code. Visit mycloud.jh.edu (previously myJLab) to get started! Trouble connecting the first time?
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